Our Reputation Matters
Ultra Plumbers are so confident that our workmanship is of the best quality we guarantee every single job we undertake. For general repairs or where parts have been changed or replaced on existing pipework the guarantee period will be up to 90 days. For complete new installations were new pipework has been installed we provide a 12 months guarantee.
All materials provided and purchased by us on behalf of the customer will be covered by the manufactures guarantee. Ultra Plumbers do not warranty any parts or products we only guarantee our workmanship. In the event of a faulty part/product we will do our best to follow up queries with the manufacturer.
Part of our guarantee requires you to call us as soon as you notice any problems with our workmanship. It is extremely important that our work is not tampered with by anyone other than us, as this could invalidate your guarantee. We employ fully trained service managers, who will visit your home promptly and inspect the work carried out by us. We will than advise you the most appropriate course of action and begin work immediately if you agree.
Any defects which arise outside the companies standard guarantee period may incur a charge. Please contact us if you require anymore advice or information.